smartcrowds

A short overview of the smartcrowds PULSE solution

smartcrowds® PULSE

A short guide on accessing your organisation's Pulse surveys

Accessing smartcrowds PULSE

A short guide on creating new questions for your PULSE surveys

Creating PULSE Questions

What questions are asked where... and when

Scheduling PULSE Questions

Going beyond out-of-the-box responses with your own, custom options

Custom PULSE Responses

Interrupting other surveys with an organisation-wide override

PULSE Question Overrides

Configure your PULSE Questions to send automatic notifications when the survey goes live, or send instant annoucments or reminders

Setting up PULSE Notifications & Announcements

Before you schedule alerts form your PULSE questions, you need to set up where these alerts go

Creating PULSE Alert Groups

Using alerts to get early warnings about negative sentiment

Setting up a PULSE alert

PULSE reports

Rebecca Conroy

David Kerr

Getting real-time feedback from employees, customers and others with constant-listening surveys

Getting started with smartcrowds Pulse

Find answers and get help from Intercom Support and Community Experts

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