The first step in your smartcrowds PULSE set-up is to design and create your questions.
To create new Pulse Questions, choose the Manage > Pulse Questions option from main menu (As below)
On this screen, each Pulse Question displays the following Information:
Image: The Image that will be displayed for the Pulse Question to all users completing the Pulse Survey.
Question: The actual Question that is being posed.
Description: More information on the Question.
Live Count: A count of the number of Crowds in which this Question is currently ‘Live’ (i.e. being displayed to users)
Scheduled Count: A count of the number of Crowds that this Question is currently ‘Scheduled’ within (i.e. will be displayed to users at a future date/time)
Note: A Crowd filter is available above the list of questions. When All Crowds is selected, all Pulse Questions that have been created in the system are displayed, and the Live and Scheduled Counts show the figures across all Crowds, when a specific Crowd is selected, the Questions are filtered to only show Questions that are Live or Scheduled in the selected Crowd.
To add a new Pulse Question, simply click 'Add Pulse Question' (strangely enough..). This will open the below screen;
Question: The Question that will be displayed to Pulse Survey users.
Description: A longer Description for the Question. Enables the user who is adding the Question to record what the purpose of the question is, and why it is important to ask it.
Question Type: A list of available Question Types, including: Emoticons (3 and 5 options) Reaction (2 and 3 options) Yes/No/Don’t Know (2 and 3 options) or any Custom Response Sets you've created
Image: The image that will be displayed for the Pulse Question. Supported file types are JPG and PNG.
To edit any of these elements of a Pulse Question, or to delete a question, select the ellipses in the top right hand corner of a Question
Note: If the Question has any Pulses recorded against it, it cannot be deleted.