There are lots of different ways to organise and configure your Crowds, but the first thing to do is to add Categories. Categories are simply a way to separate your crowds, and a Crowd must sit within a category.
This means your Categories need to be determined in the platform before you can start adding crowds.
Note that adding, editing or deleting Categories in smartcrowds is only available to users with the Admin role.
To add a Category, go to Admin > Categories and Crowds > Add Category > Add a name and description > Click Save.
Your saved Categories will appear in a list on this page.
Once a Category has been added, Crowds can be added to them directly by any user that has the Crowd Creator role for that Category. Crowds are added by tapping the Add Crowd link, illustrated above.
Simply type in the Crowd name and description into the window that appears, choose Save,
Your Crowd is added to the list of Crowds within the Category, and from here you will be able to make any changes necessary to your Crowd.